ICT Administrator Job at REPOA – Apply Now

Job Opportunity: Information Communications and Technology (ICT) Administrator

Position: Information Communications and Technology (ICT) Administrator
Employer: REPOA
Location: Dar es Salaam, Tanzania
Employment Type: Full-time
Application Deadline: Friday, 28th March 2025

About REPOA

REPOA is an esteemed independent research institution dedicated to generating and leveraging knowledge to drive socio-economic transformation and inclusive development. As part of its commitment to innovation and excellence, REPOA is seeking a skilled ICT Administrator to manage and enhance its information and communication technology systems.

Role Overview

The ICT Administrator will play a crucial role in overseeing and maintaining REPOA’s ICT infrastructure, ensuring its security, efficiency, and alignment with the institution’s strategic objectives. The selected candidate will provide technical support, lead ICT initiatives, and develop policies to optimize system performance.

Key Responsibilities

• Develop, update, and implement ICT strategies and policies.

• Ensure strong cybersecurity measures are in place and up to date.

• Provide training to ICT personnel and non-ICT staff on various technological solutions.

• Administer both remote and local servers efficiently.

• Safeguard ICT systems by implementing security protocols, data protection policies, and recovery plans.

• Prepare and manage the annual ICT budget and monitor its execution.

• Oversee the installation, configuration, and maintenance of hardware and software.

• Manage network infrastructure, including servers, routers, switches, and firewalls.

• Support the Communications team in maintaining and updating REPOA’s website.

• Assist Finance, M&E, and other departments in maintaining their online platforms.

• Troubleshoot hardware, software, and network-related issues for staff.

• Conduct ICT-related training sessions for staff.

• Respond to ICT-related incidents and service requests promptly.

• Monitor system performance and implement necessary upgrades.

• Ensure backup and recovery systems are in place and regularly tested.

• Assist in ICT project implementation and innovation initiatives.

• Collaborate with different departments to assess ICT requirements and propose suitable solutions.

• Evaluate and recommend new ICT tools, software, and hardware.

• Maintain comprehensive documentation of ICT systems, procedures, and assets.

• Generate periodic reports on ICT performance, security, and system improvements.

• Ensure compliance with institutional ICT policies and national regulations.

• Provide specifications for ICT-related procurement in accordance with REPOA’s policies.

Qualifications & Experience

Educational Background:

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.

• A Master’s degree or additional post-graduate qualifications is a plus.

Professional Certifications (Preferred):

• CompTIA A+, Network+, or higher-level certifications.

• Cisco Certified Network Associate (CCNA).

• Microsoft Certified IT Professional (MCITP).

• Certified Information Systems Security Professional (CISSP).

Technical Expertise:

• Strong proficiency in Windows operating systems.

• Hands-on experience in IT hardware and software installation.

• Experience working with Windows servers and cloud-based email systems.

• Knowledge of CentOS, PHP, MariaDB, and Apache web server.

• Strong administrative, communication, and problem-solving skills.

Key Competencies & Soft Skills

• Proactive and results-oriented approach.

• Strong teamwork and collaboration skills.

• Excellent organizational and multitasking abilities.

• Ability to work independently with minimal supervision.

• Adaptability and willingness to innovate.

Job Benefits

REPOA offers a competitive remuneration package in accordance with its scheme of service, ensuring that the successful candidate is well compensated for their expertise and contributions.

Application Process

Interested and qualified candidates should apply via email at rep@repoa.or.tz. Applications must include:

• A typed application letter with the subject line: "Information Communications and Technology (ICT) Administrator".

• A detailed CV with three referees.

Deadline for application submission: Friday, 28th March 2025.

Note: Only shortlisted candidates will be contacted for interviews. If you do not receive a response within two weeks after the closing date, consider your application unsuccessful.

Equal Opportunity Employer

REPOA is an equal opportunity and affirmative action employer. Women are strongly encouraged to apply.