Exciting Career Opportunities at Fastlink Safaris Ltd – Apply Now!

Job Openings in Sales, Logistics & Customer Service

Fastlink Safaris Ltd, a leading travel and logistics company in Tanzania, is offering three exciting job opportunities for qualified professionals. These full-time positions are based in Iringa and provide a chance to work in a dynamic and fast-paced environment. If you have the required skills and passion for travel, logistics, or customer service, this could be your ideal career move.

1. Sales and Reservation Officer

???? Location: Iringa
???? Department: Sales & Reservations
????‍???? Reports To: Station Supervisor

Role Overview:

The Sales and Reservation Officer plays a crucial role in driving sales, managing client reservations, and ensuring exceptional customer service. This position requires strong communication skills, sales acumen, and a deep understanding of the travel industry.

Key Responsibilities:

✅ Sales & Marketing:

• Promote and sell travel packages and related services to individuals and groups.
• Meet or exceed monthly sales targets.
• Maintain strong client relationships and encourage repeat business.
• Identify new market opportunities and participate in marketing initiatives.

✅ Reservation Management:

• Handle inquiries and provide customized travel solutions.
• Manage and confirm bookings for flights, accommodations, and transport.
• Coordinate with suppliers for seamless service delivery.

✅ Customer Service & Support:

• Address client inquiries, complaints, and special requests.
• Offer travel advice, including itineraries, visa processes, and insurance options.
• Conduct follow-ups to ensure customer satisfaction.

✅ Administrative & Operational Tasks:

• Maintain accurate records of bookings, payments, and sales activities.
• Prepare reports and comply with industry regulations.
• Collaborate with marketing, operations, and finance teams.

Qualifications & Skills:

???? Education:

• Bachelor’s degree or diploma in Tourism, Hospitality Management, Business Administration, or a related field.

???? Experience & Skills:

• Sales, reservations, or customer service experience in travel/tourism.
• Knowledge of booking platforms and Global Distribution Systems (GDS) like Amadeus, Galileo, or Sabre.
• Strong negotiation and persuasive communication skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Excellent verbal and written English; additional languages are a plus.

Performance Indicators:

???? Key Metrics:

• Sales target achievement.
• Accuracy and efficiency in reservations.
• Client retention and satisfaction levels.

Work Environment:

???? Office-based with occasional travel for client meetings.
???? Flexible hours, including weekends based on client needs.

???? [READ FULL DETAILS AND APPLY HERE!]

2. Load Controller

???? Location: Iringa
???? Department: Logistics
???? Industry: Aviation

Role Overview:

The Load Controller is responsible for loading, unloading, and managing cargo and baggage efficiently while adhering to safety and airline regulations. This hands-on role requires physical fitness, attention to detail, and the ability to work under pressure.

Key Responsibilities:

✅ Load and unload passenger baggage and cargo safely.
✅ Follow weight distribution and stacking guidelines.
✅ Report any damaged baggage or operational concerns.
✅ Operate loading equipment (conveyor belts, trolleys, carts).
✅ Work closely with drivers and station supervisors to ensure seamless logistics.
✅ Maintain cleanliness and proper storage of cargo areas.

Qualifications & Skills:

???? Education:

• Secondary school certificate (Form IV or equivalent).

???? Experience & Skills:

• Prior experience in baggage handling, logistics, or warehouse operations is an advantage.
• Physically fit for lifting and carrying tasks.
• Basic communication skills for coordination.
• Ability to work under pressure with tight schedules.

Work Conditions:

???? Physical requirements: Heavy lifting, outdoor work.
???? Shift-based schedule: Early mornings, nights, weekends, and holidays.

???? [READ FULL DETAILS AND APPLY HERE!]

3. Check-In Agent

???? Location: Iringa
???? Department: Logistics
???? Industry: Aviation

Role Overview:

The Check-In Agent ensures a smooth passenger check-in process by verifying documents, issuing boarding passes, handling baggage, and providing customer assistance. This role demands excellent communication skills and the ability to manage fast-paced airport operations.

Key Responsibilities:

✅ Welcome and assist passengers during check-in.
✅ Verify travel documents and ensure compliance with immigration policies.
✅ Issue boarding passes and baggage tags.
✅ Assist with seat selection, special requests, and upgrades.
✅ Provide flight updates and address passenger inquiries.
✅ Coordinate with security, customs, and immigration personnel.
✅ Assist passengers with special needs, including unaccompanied minors.

Qualifications & Skills:

???? Education:

• Diploma or equivalent (Bachelor’s degree preferred).

???? Experience & Skills:

• Prior experience in customer service, hospitality, or airline operations is an advantage.
• Strong communication and interpersonal skills.
• Ability to work in high-pressure environments.
• Proficiency in multiple languages is a plus.
• Basic computer knowledge, including airline check-in systems.

Work Conditions:

???? Shift-based work schedule, including weekends and holidays.
???? Professional appearance and a customer-friendly attitude.

???? [READ FULL DETAILS AND APPLY HERE!]

???? Application Process

Interested candidates should apply as soon as possible. Ensure your CV is updated and highlights your relevant experience and skills.

???? [CLICK HERE TO APPLY NOW!]