Jobs

NMB Bank New Job Vacancies, March, 2025

NMB Bank New Job Vacancies, 5 Positions – March 2025 NMB Bank Plc is one of the largest commercial banks in Tanzania, providing banking services to individuals, small to medium sized corporate clients, government services, large businesses and agriculture lending. NMB Bank was established under the National Microfinance Bank Limited Incorporation Act of 1997, following the break-up of the old The post NMB Bank New Job Vacancies, 5 Positions – March 2025 appeared first on AJIRA YAKO.

Monica

Mar 8, 2025 - 07:59

Mar 8, 2025 - 08:03

HQ Systems Administrator (Fixed term- 2 years) (2 Position(s))

Job Location :

Head Office, Hq

Job Purpose:

Perform daily maintenance, monitoring and support of NMB working tools at Head Office and branches, quality assurance of work done by suppliers and service delivery that meet and exceed business and customers' expectations (availability, recoverability, security and continuous improvement).

Main Responsibilities:

Responsible for daily and scheduled maintenance of Branch user working tools ( Desktops, Laptops, Teller Printers, MFP's, Desktop Printers, Flatbed scanners, Cheques Scanners, CCTV gargets, forex boards, Note Machines Counting, Sorting, Banding & Strapping Machines); Electric power systems (Generators, Uninterruptible Power Supply - UPS, Stabilizers, Inverters, Solar / Wind Power systems, etc.); Self Service terminals (Onsite & Offsite ATMs, Branch POS terminals, Merchant and Agents POS terminals, etc.).
Perform daily morning check for all the branches within your zone/HQ to and resolve/escalate all the problem that require maintenance.
Responsible for updating and maintenance of Asset Management database, current inventory, disposal process and managing the life cycle of branch working tools every six Months.
Responsible for resolution and closure of support working tools incidents and problems logged into Service manager from branches ensuring SLA(s) and customer expectation are met.
Responsible for attendance of all planned maintenance activities such as preventive and corrective maintenance of working tools.
Supervise vendors (Quality Assurance) on site when conducting planned and unplanned maintenance of working tools to ensure quality of the completed job (good workmanship) at the shortest possible duration to avoid unnecessary delays at a minimum disruption of customer services and cost effectiveness.
Ensure that daily, weekly, and monthly statistics, status reports, and graphical aids are completed and continually modified to meet the needs of the department.
Provide first-aid / basic troubleshooting training to Branch IT Champions
Escalate to and closely follow-up with 2nd level support (respective Head Office ICT section), and 3rd level support (system vendors) for all branch IT systems incidents and problems which cannot be resolved by him / her.
Daily follow-up to ensure that all PCs and laptops are protected with latest NMB standard security controls
Prepare and submit the list of obsolete, end of life equipment and computers for donation quarterly. Facilitate the sign off from the HQ/Zonal level.
Installation and configuration of ATM and to monitor the performance/uptime of Zone.

Knowledge and Skills:

Technical knowledge of banking IT systems used in branches.
Ability to work in a fast-changing banking service environment.
Training skills
Strong knowledge on Head Office working tools and other computer peripherals
Commitment to the values of integrity, accountability, transparency, scientific rigor and drive
Positive self-esteem, Confident, good oratory and communication skills.
IT systems troubleshooting skills.
Time planning, organizing and logistics skills
Networking skills (CCNA)
Ability to work on own initiative and be a self-starter, prioritizing work with minimum supervision and work under pressure.
Ability to present technical data in a comprehensive, yet clear manner.
Ability to quickly understand new technologies' benefits and how these may impact current business practices.

Qualifications and Experience:

Bachelor's degree in ICT engineering discipline
Certification in any IT systems (e.g. Cisco, Microsoft, etc.) will be an added advantage
Must be committed to self-development and be enthusiastic about acquiring new skills and embracing new technologies
At least 3 years of relevant work experience in banking IT systems support.
ICT Service Management experience (ITIL) will be added advantage

NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender-balanced workforce.

Female candidates and people living with disabilities are strongly encouraged to apply for this position.

NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

Only shortlisted candidates will be contacted.

Job opening date : 07-Mar-2025

Job closing date : 21-Mar-2025

Revenue Assurance Manager (1 Position(s))

Job Location :

Head Office, Hq

Job Purpose:

Manage revenue assurance activities across the Business
Continuously identify and mitigate financial risks within revenues, margins and cash flows
identify and deliver opportunities and solutions to improve performance across all Retail Products, Pricing and Insights
Maintain an end-to-end view of all customer related revenue processes across the Retail Business

Main Responsibilities:

Detect and plug revenue leakages
Identify missed revenue opportunities
Continuous review of service paths and revenue paths
Provide weekly/monthly reports in a timely manner as required
Conduct Deep dives into the various Retail Products, Pricing and Insights highlighting key insights into
- Revenue Driver Trends
- Expense Driver Trends
- Utilization
- Optimization opportunities
- Active Customer trends
Drive a culture of operational revenue assurance across the business from
- Product creations
- Revenue analysis,
- Engaging and influencing all stakeholders who impact or are impacted by the revenue process.
Map and implement control routines for all revenue affecting activities including discounts, adjustment and promotions as well as co-ordinate efforts to develop policies and procedures that streamline revenue assurance processes
Regularly review and ensure that published tariffs/business rules are implemented accurately in the CBS or any other relevant system
Being pro-active to identify product issues and resolve them timely in a proactive manner.
Improve product portfolio within authority level according to set standards.
Manage relationships with business partners and all other stakeholders.

Knowledge and Skills:

A comprehensive knowledge of Banking products and systems that support them.
Conversant of product offerings in the wider financial services industry.
Detailed knowledge of Retail buying behavior, marketing techniques and evolving trends
An understanding of customer segmentation theory and practice.
A good understanding of legislation related to financial services and channel delivery
A good knowledge of constructing reports, executive summaries and briefs
Communication skills both written and oral
Strong Analytical skills; project management skills
SQL; R or Python Statistical Programming
Data Visualization
MS Excel proficiency
Good interpersonal and networking skills
Ability to explain and handle complex information clearly and simply
Presentation and training skills
Ability to deal professionally, confidently and effectively with staff at all levels, internally and externally
Conversant in customer segmentation, pricing and product development procedures/processes.

Qualifications and Experience:

Bachelor's degree in Computer Science, Business, Accountancy, and Economics, Finance or any other related field.
Any course or training in product development is an added advantage
A minimum of 3 years of working experience in commercial or assurance functions in the financial services industry

NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.

Female candidates and people living with disabilities are strongly encouraged to apply for this position.

NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

Only shortlisted candidates will be contacted.

Job opening date : 05-Mar-2025

Job closing date : 19-Mar-2025

Senior Manager Institutional Banking (1 Position(s))

Job Location :

Head Office

Job Purpose:

To provide leadership and support to the team of Relationship Managers to grow and retain a portfolio of Institutional Banking (both Government and Institutional) clients by performing a proactive, mobile, value-adding financial partnership role, ensuring that close personal attention is given to providing a full array of customized financial solutions and services tailored to meet the growth needs and potential of the Government and Institutional Banking clients.
It further requires enhancing relationships with the Government and other key stakeholders both internal and external.

Main Responsibilities:

Relationship Management and Business growth

Provide advice on promoting, selling, and structuring a wide and diverse range of financial solutions customized to best meet the financial needs of the Government institutional banking customers.
oSelling - acquiring and opening new to bank clients as well as
oCross-selling additional value-added solutions to the existing portfolio to assist clients in growing and retaining their businesses with NMB Bank Plc.
Enhance relationships with the Government and institutional customers to ensure that the Wholesale banking strategy and business objectives are achieved.
Ensure that team communication is open and ongoing, Initiate and coordinate social activities for the Relationship Managers and inter-related business units in the bank to enhance team building, cooperation, and staff morale.
Support Relationship Managers through reinforcing ecosystem banking between Institutional and Retail Banking.
Develop and implement a client-calling schedule to visit all clients in the portfolio.
Interact frequently and closely with all clients to analyze and establish ongoing needs and to assist clients to better understand their financial requirements and provide solutions.
Support Relationship Managers in the completion of credit application information requirements e.g., balance sheets, financial statements, and management accounts.

Risk Management
Monitor and manage complete regulatory compliance (KYC); Control Self-Assessment and addressing of root-cause for issues raised.
Manage the Institutional Banking liability and loan book within the bank's risk appetite statement.
Review Institutional banking credit applications from Relationship Managers prior to submission to CREDCO.
Experience in Government and Public Sector financing.
Support customers in completion of credit application information requirements e.g., balance sheets, financial statements, and management accounts.
Always ensure growth of a quality credit portfolio Plan and implement annual credit reviews for the portfolio.

People Management and Leadership
Manage a team of Relationship Managers to ensure that work standards and quality work output targets are set, achieved, and maintained.
Manage the performance contribution of Relationship Managers through proper performance evaluation and feedback.
Identify strengths and development areas and ensure that Relationship Managers receive the requisite learning and skills development interventions.
Proactive coaching and mentoring of Relationship Managers.

Knowledge and Skills:

Good understanding of the banking policies, procedures, and regulatory requirements as per Bank of Tanzania.
A good current knowledge of different industry sectors and sector risk profiles/ trends.
Broad and detailed technical knowledge of general Government and Institutional Banking practices and procedures.
In-depth understanding of the bank's strategy, operating structure, and interfaces with other functions.
Strong Credit knowledge and experience is essential to uncover all financing needs of Government and Institutional Banking.
An intimate understanding of Government and Institutional Banking competitor activity, drivers, products, strengths, vulnerabilities, market-share, and client base accordingly to meet business objectives.
Broad and detailed technical knowledge of general Government and Institutional Banking practices and procedures.
Experience in budgeting, forecasting, cost control and sales management is essential
In-depth understanding of the bank's strategy, operating structure, and interfaces with other functions.
Strong Leadership and Management skills
General understanding of current business trends and competition in the banking industry and its overall impact on the performance of the bank.

Qualifications and Experience:

Bachelor's degree in business related fields.
A Master's degree in business related fields, Certifications such as CPB, CPA is an added advantage.
6 years' experience in Government and Institutional Banking/ reputable Financial Services Industry; 4 years being in a Senior Leadership role.

NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.

NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

Only shortlisted candidates wiill be contacted.

Job opening date : 04-Mar-2025

Job closing date : 18-Mar-2025

Senior Manager; Mass Affluent (1 Position(s))

Job Location :

Head Office, Hq

Job Purpose:

Lead a team of Relationship Managers in growing the Mass Affluent book by providing these clients with holistic financial advice and deepen client relationships by identifying broader product and service solutions that meet their investment, savings and credit needs.

Main Responsibilities:

Business and Operational Delivery

Grow mass affluent portfolio and portfolio management for local and foreign currency of the premier segment
Develop and implement tactical market plans in support of mass affluent strategy.
Work hand in hand with Retail Products team in formulation of client relationship deepening models for customer upgrade strategies including relationship pricing and differentiated product pricing models
Implement mass affluent customer engagement and portfolio strategy to drive product penetration and profitability.
Provide sales management direction through review and analysis of market trends data, pipeline reports, call reports, and win/loss trends
Conduct customer focus groups and competitor reviews to determine the appetite for differentiated products in the Retail Affluent customer segment
Formulate suitable sales and marketing plan to grow the client base and maintain robust pipeline of business opportunities.
Ensure Relationship Managers, manages client portfolios, keeping client plans up-to-date. Enhance and expand the banks' relationships with existing and new clients
Through Relationship Managers ensure client accounts are closely monitored and are performing positively to meet client needs, be aware of both their goals, income and spending to manage the portfolio and subsequently grow revenue.
Through research be on top of market condition and proactively determine opportunities to meet private banking revenue but also mitigate any obstacles that might arise.
Create strategies for client acquisition, expansion and retention in the markets with a focus on client experience and client outcomes across the bank.

People Management
Build and develop high performing teams by embedding performance-based culture by mentoring, coaching, guidance and support on the job training where need be.
Proactively and creatively develop team's skills encouraging learning and knowledge transfer and recognizing achievements.
Ensure team members own and manage customer queries and complaints by taking ownership and resolving in timely manner. Act as escalation point for their unresolved queries and complaints.
Accountable for effective resource planning, management, reporting and coordination of projects/initiatives to deliver change in line with business requirements.
Create an empowering environment for team members, encourage individual ownership and initiative.
Ensuring clients are being directed and serviced in the appropriate manner and be key point of escalation.

Knowledge and Skills:

Business understanding of the characteristics of Mass Affluent clients, consumer buying behavior and pricing sensitivity, and knowledge on premier banking offerings for Retail Banking
Strong understanding of banking and lending products.
Knowledge and understanding of appropriate legislation and regulations affecting banking and customer interaction to ensure that all transactions are legal.
Interpersonal skills
Planning and organizing skills
Self-empowerment to enable development of open communication, teamwork and trust that are needed to support performance and customer-service oriented culture.
Excellent oral, written and interpersonal communication, presentation, strong closing, leadership and influencing skills.
Selling and negotiation skills
Personal motivation and drive with the ability to work independently and in a collaborative environment
Strong Relationship Management skills

Qualifications and Experience:

Bachelor's degree in business studies, banking, finance or economics,
Master's degree in business administration and or management is preferred
A minimum of 7 years' relevant working experience in Premier Banking Operations with focus on Mass Affluent is a must, with at least 3 years as a senior leader

NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.

NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

Only shortlisted candidates will be contacted.

Job opening date : 28-Feb-2025

Job closing date : 14-Mar-2025

Senior Relationship Manager; Fund Management (1 Position(s))

Job Location :

Head Office

Job Purpose:

To grow and retain a portfolio of Institutional Banking clients (Both Government and Private Institutions) and stakeholders with financial resources for the intention of managing their balance sheet and meeting their main objectives. The role will also play critical functions in prospecting, negotiating, engaging, and sourcing of donors' and investors' project funds within and outside Tanzania.

Main Responsibilities:

Relationship Management and Business growth

Manage existing customer relationships with fund management requirements through regular contacts and visits by ensuring customers' banking needs are addressed effectively in a timely manner.
Negotiate and solicit funds from the various fund management value chain by engaging various stakeholders such as Donors, Investors and other beneficiaries.
Prepare comprehensive fund management proposals (Bids and Express of Interest) for submission to fund management customers/ stakeholders.
Identify and develop a target pipeline and aggressively market for new profitable fund management customers/ stakeholders and exploit cross selling opportunities.
Explore opportunities for collaborating with other fund managers by offering bank fund management capabilities/solutions to the fund managers.
Gather information that is needed to prepare fund management proposals to manage customer/ stakeholder expectations.
Leading discussions on fund management and related activities within the bank
Reviewing and developing frameworks and operating procedures for onboard and managed funds to reflect agreed terms with the customers/ stakeholders.
Prepare periodic reports for customers/ stakeholders as per agreed terms and conditions of the fund management contracts.
Manage/ track the income resulted from the fund management functions.
Periodic review of manuals, process and procedure relating to fund management functions
Partner with the Product team and other internal staff to deliver a clear account plan that is based on understanding of client needs and provide appropriate solutions for clients across relevant products by capitalizing on the bank's competitive attributes e.g. Network, balance sheet, brand etc.
Identify and take ownership of sales leads generated for the bank; Ecosystem banking – Corporate Banking, Business Banking, Agri Business, Government Business and Retail Banking.
Manage the product partners to ensure that work standards and quality work output targets are set, achieved, and maintained.
Ensure full compliance, provide oversight as well as monitor the implementation of various consumer protection requirements across Institutional Banking.

Customer Service Quality and Efficiency
Adhere to high professional standards and strive to provide quality services and competitive pricing to clients by ensuring delivery of industry-leading customer service, premier on boarding experience and advisory services to new and existing institutional customers.
Perform a proactive liaison role between customers, client service delivery team and back-office service fulfilment and credit functions.
Interact frequently and closely with all clients to analyze and establish ongoing needs and to assist clients to better understand their financial requirements.
Accurately and efficiently process customer mandates/ documentation requirements for financial facilities.
Mine and analyze customer data to identify and plan for expansion and/or additional business opportunities for the bank.
Develop and implement a client-calling schedule to visit all clients in the portfolio.

Risk Management
Monitor and manage complete regulatory compliance (KYC); Control Self-Assessment and address the root cause for issues raised.
Gather information that is needed to prepare and assess credit applications to manage customer expectations.
Proactively manage the client portfolio in compliance with regulatory environment, keeping up with bank guidelines, policies, and procedures to mitigate financial loss and fraud within the bank.
Maintain high standard of operational controls including adherence to Risk Management and Compliance guidelines.
Embed NMB values and code of conduct by ensuring adherence to the highest standards of ethics with relevant policies, processes, and regulations.
Consult with staff in the Risk, Credit, Legal and Compliance departments to ensure that the portfolio remains within the policies of the bank.
Manage the Institutional Banking liability & loan book within the bank's risk appetite statement.
Ensure proper record keeping in all documents submitted by clients for services at the bank.

Knowledge and Skills:

Knowledge of general banking practices, policies, procedures, and regulatory environment.
A good current knowledge of different industry sectors and sector risk profiles/ trends
Possess an intimate understanding of Institutional competitor activity, drivers, products, strengths, vulnerabilities, market-share, and client base accordingly to meet business objectives.
Broad and detailed technical knowledge of general Fund Management practices and procedures.
Excellent customer relationship skills and sound understanding of bank's products, policies, and procedures.
Analytical identifies and analyses patterns and trends, sees the relationship between cause and effect, has an enquiring mind.
Fluent in verbal and written communication in both English and Swahili.
Strong numerical skills and financial acumen to analyze, evaluate and identify trends in complex consolidated financial statements, balance sheets and ratios.
Persuasive Enjoys selling and negotiating, changes the opinions of others, is convincing with arguments.
Word/Excel/Power point skills.

Qualifications and Experience:

Bachelor's degree in Economics, Business Administration, Finance, Marketing Statistics, Research or related fields
A Master's degree in related fields is an added advantage.
A minimum of 5 years' experience in Fund Management managing Global Development Organizations as well as other Donor related projects.

NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.

NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

Only shortlisted candidates will be contacted.

Job opening date : 26-Feb-2025

Job closing date : 12-Mar-2025

READ FULL DETAILS THROUGH THE LINKS:

Tags:

Vodacom Tanzania 10 Job Vacancies – March 2025

What's Your Reaction?

Dislike

Love

Funny

Angry

Sad

Wow

Monica Monica Emanuel is an accomplished professional with a strong background in her field. With a passion for storytelling and communication, she has carved out a reputation as a dedicated expert. Monica brings a unique perspective and depth of knowledge to her work, consistently delivering insightful analysis and engaging content. Her commitment to excellence makes her a trusted voice in her industry, and she continues to inspire and inform through her work.