ok furniture, In South Africa: Stores & Deals

ok furniture, In South Africa: find stores, deals, lay-by, credit, delivery info and official contacts—updated for 2025.

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Nov 12, 2025 - 11:30
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ok furniture, In South Africa: Stores & Deals

If you’re searching for ok furniture, In South Africa, you’re probably after straight answers: where to shop, how to pay, what the real benefits are, and how to get help fast. This guide pulls everything together—official links, phone numbers, how the lay-by and credit options work, how to find your nearest store, and what changed since the brand was acquired by Pepkor. It’s written to be easy to skim, packed with detail when you need it.

ok furniture, In South Africa: what the brand offers

OK Furniture is a large, value-focused retailer for furniture, bedding, appliances, electronics, and outdoor living. The retailer leans on frequent promotions (“lowest prices guaranteed”), national store coverage, and well-known brands, with online shopping and in-store services to match. You can jump in right away at the official site:
https://www.okfurniture.co.za/.

A quick snapshot of what’s inside:

  • Furniture & bedding: lounge suites, recliners, wall units, dining sets, bedroom suites, bunk beds, pedestals and wardrobes. 

  • Appliances & electronics: fridges and freezers, stoves, laundry, small appliances, TVs, soundbars, and more.

  • Deals hub to browse current promotions online: https://www.okfurniture.co.za/latest-deals/

ok furniture, In South Africa: how to contact customer care (and get fast help)

If you need help with a product, order, delivery, or after-sales support, use these official contact points:

  • Online Call Centre: 0860 65 54 63

  • Customer Service: 0861 00 88 61

  • Head Office: +27 11 456 7000

  • Postal address: Pvt Bag X10036, Edenvale, 1610, South Africa

  • Cross-border queries (Lesotho, Namibia, Botswana, Eswatini): okfurniture@pl.co.za or +27 11 408 0408
    Official contact page: https://www.okfurniture.co.za/contact-us. 

Tip: keep your order number handy. You can also check Order Status online from the footer of https://www.okfurniture.co.za/. 

ok furniture, In South Africa: find a store near you

The store locator lists ~287 stores nationwide with addresses and phone numbers. Head here and search by your town/city:
https://www.okfurniture.co.za/store-locator/. 

Example listing (to show the format you’ll see): Johannesburg Inner Court, Shop 4 Cnr Eloff & Kerk Street, Johannesburg, 2001, Tel. (011) 224 2000. 

ok furniture, In South Africa: payment choices explained

OK Furniture makes it easy to budget with three common paths: cash/instant pay, lay-by, and credit. Here’s how each works and when to use it.

1) Lay-by (interest-free, up to 6 months)

Lay-by lets you reserve an item with a minimum R100 deposit, then pay it off over time without interest. Once your account is created, you’ll receive an SMS with your account number, deposit, instalment, and payment terms. Start here:
https://www.okfurniture.co.za/lay-by-payments/.

Step-by-step (online):

  1. Add the item to your cart at okfurniture.co.za.

  2. Choose Lay-by at checkout and pay the R100 minimum deposit to reserve it.

  3. Wait for the SMS confirming your account details and payment schedule. Keep that SMS safe—it’s your reference. 

  4. Pay down the balance within the allowed term (commonly up to six months). Collect once paid in full. 

When lay-by makes sense: if you want to lock in current promo prices without taking on credit interest.

2) Credit (up to 36 months, subject to approval)

Prefer instalments over a longer period? Apply online via the Credit Centre, or go straight to the form:

Minimum criteria (summary):

  • 18+ years old

  • South African ID or driver’s licence; or a valid passport + work permit for foreign nationals. 

Step-by-step (online):

  1. Open the form and enter your details (name, mobile, email, ID/passport, date of birth). 

  2. Submit and wait for approval/next steps. You may be asked for supporting documents. Once approved, select your product(s) and choose your term (many shoppers budget up to 36 months). 

  3. Keep repayments on time to protect your credit record—see Payment Options in the site footer for tips. 

When credit makes sense: big-ticket items (e.g., lounge suites, fridges, TVs) where a fixed monthly instalment fits your budget better than a short lay-by.

3) Money Market (in-store services)

Selected OK Furniture stores host Money Market counters to pay bills, send/receive money, buy vouchers and more, cutting down on bank queues. Learn more:
https://www.okfurniture.co.za/money-market/.

(For a broader overview of what Money Market offers across SA—like instant money transfers and paying 1000+ bills—see the national info hub: https://www.mymoneymarket.co.za/.) 

ok furniture, In South Africa: delivery, returns and after-sales notes

While delivery fees and windows can vary by location and item, you’ll find Delivery Information, Refunds & Exchanges, Insurance, and Surge Plug Protection in the footer of the official site: https://www.okfurniture.co.za/. It’s the fastest way to the latest terms. 

Two practical tips:

  • Surge protection is worth it for TVs and major appliances in load-shedding zones—OK Furniture has a policy page for that in Help. 

  • Energy efficiency pages are linked under “Need Help?” and can reduce long-term running costs on fridges, ACs and washers. 

ok furniture, In South Africa: what changed after the Pepkor acquisition?

In September 2024 Shoprite announced an agreement to sell its furniture division—including OK Furniture and House & Home—to Pepkor (the value retailer behind PEP, Ackermans, HiFi Corp, Incredible, Sleepmasters and more). The deal excluded Angola and Mozambique operations. 

By 2025, regulators had progressed clearances, and Pepkor disclosed that the acquisition concluded in May 2025 with implementation from 1 June 2025. Practically, this moved OK Furniture under Pepkor’s Lifestyle portfolio (the JD Group business rebranded).

What this means for shoppers:

  • The OK Furniture brand and stores continue to trade in South Africa and neighbouring countries, now inside the Pepkor stable. (Regulatory documents in Namibia and COMESA regions confirm local reviews/approvals related to the same transaction.) Expect synergies with Pepkor’s other home/electronics chains (e.g., HiFi Corp and Incredible) and potentially smoother credit/fintech support via Pepkor’s platforms. These are trends Pepkor has highlighted while expanding the Lifestyle/Speciality divisions in 2025. 

Bottom line: for customers looking for ok furniture, In South Africa, you still shop the same OK brand you know—only now inside a larger value retail group that’s been investing heavily across home, tech and apparel.

ok furniture, In South Africa: how to grab the best deals

OK Furniture’s “lowest prices guaranteed” message is all over the site and the Latest Deals page. Here’s a quick, no-nonsense playbook:

  1. Start at the deals hub and sort by category you need (e.g., fridges first):
    https://www.okfurniture.co.za/latest-deals/. 

  2. Combine lay-by with catalogues. If a big promo is live but payday is weeks away, use the R100 deposit to lock the price. Make sure to finish the lay-by within the term. 

  3. Use the store locator to phone ahead. Ask if the promo item is in stock or if there’s a floor model you can inspect:
    https://www.okfurniture.co.za/store-locator/. 

  4. Sign up for newsletters in the site footer to get advance notice on seasonal events (e.g., Christmas/Black Friday): https://www.okfurniture.co.za/ (scroll to “Newsletter”). 

  5. Check energy labels on appliances. Paying R200–R400 more today on an efficient fridge can save you multiples in electricity over its lifespan. Help pages for Energy Efficiency are linked from the official footer. 

ok furniture, In South Africa: a quick tour of popular categories

  • Lounge: modular corner couches, recliners, entertainment units—good to filter by size if you’re in a flat or townhouse. Browse “Furniture → Lounge” on the site.

  • Bedroom: complete suites with headboards, robes, pedestals; mattresses with firmness options.

  • Dining: compact 4-seaters up to family tables; watch for scratch-resistant finishes if you have kids.

  • Appliances: air fryers, heaters/fans/ACs, stoves, laundry; surge protection accessories live in Help pages and small-appliance sections. 

  • Audio-visual: LED TVs, soundbars; bundle savings often appear during major sports or holiday periods via the Latest Deals page.

For a feel of current promotions, third-party catalogue roundups also show recent price points and bundles:
https://www.catalogueza.com/ok-furniture-deals/.

ok furniture, In South Africa: how to choose the right finance option (simple scenarios)

  • You’re furnishing your first apartment (sofa + TV + bar fridge) and want to keep it interest-free: Lay-by is ideal if you can complete payment within six months. Reserve each item with R100 and chip away. You need a full lounge suite now, but cash flow is tight this quarter: Apply for credit online, choose a sensible term (e.g., 24–36 months), and use the Payment Options guidance to avoid missed instalments. Application form: https://www.okfurniture.co.za/credit/index/application. 

  • You’re gifting an appliance upcountry and don’t want a bank queue: Money Market counters can help with instant transfers and bill pay while you shop. Learn more: https://www.okfurniture.co.za/money-market/; national hub: https://www.mymoneymarket.co.za/. 

ok furniture, In South Africa: safety, warranties, and common questions

  • Warranties: Most major brands include a manufacturer warranty; keep your till slip/invoice and register your product if the brand offers extended cover.

  • Insurance: The official site hosts pages for Insurance Claims and Complaints Procedures in the Help section (see footer). Refer there if your item was damaged in transit or by a surge. https://www.okfurniture.co.za/ (footer links).

  • Delivery windows: These vary by stock and location; confirm availability and fees with your local store via the Store Locator before you place a large order. https://www.okfurniture.co.za/store-locator/. 

ok furniture, In South Africa: FAQs (fast answers)

Is OK Furniture still part of Shoprite?
No. In 2024, Shoprite agreed to sell its furniture division (OK Furniture and House & Home) to Pepkor. Pepkor reported the deal concluded in May 2025 and implemented from 1 June 2025. 

Can I really lay-by with just R100?
Yes—R100 minimum deposit online, followed by instalments per the SMS you receive. Details: https://www.okfurniture.co.za/lay-by-payments/. 

What are the main customer care numbers?
0860 65 54 63 (Online Call Centre) and 0861 00 88 61 (Customer Service). Full page: https://www.okfurniture.co.za/contact-us.

Where do I apply for credit?
Start here: https://www.okfurniture.co.za/credit-centre and the form: https://www.okfurniture.co.za/credit/index/application.

ok furniture, In South Africa: the smart shopping checklist

  1. Measure your space (doors, lifts, stairwells) before buying big items like corner couches or 70-inch TVs.

  2. Read the energy label for fridges/laundry—running costs matter in SA. Help links live in the site footer. 

  3. Pick your payment path (cash, lay-by, or credit) based on timeline and total cost of ownership. Lay-by = zero interest; credit = more flexibility but budget the interest. 

  4. Use the store locator to confirm stock before you travel: https://www.okfurniture.co.za/store-locator/. 

  5. Save your paperwork (invoice, delivery notes, SMSes for lay-by/credit) for warranty or insurance purposes.

ok furniture, In South Africa — final word

OK Furniture remains a go-to for affordable home upgrades—now operating inside Pepkor’s growing retail family. Whether you’re after a single appliance or furnishing a whole apartment, you can shop deals online, choose lay-by or credit, and lean on nationwide stores for the in-person experience.

Have a specific item or room in mind? Drop your budget and the size of your space—I’ll map out a shortlist and the best payment route.

Official links referenced in this guide (for your convenience)