Job Description
- Performs detailed investigations and root cause analyses for identified fraud cases;
- Analyzes fraud patterns and trends, translating findings into proactive fraud prevention measures;
- Maintains and update the company’s Fraud Register and Fraud Risk Universe;
- Conducts fraud risk assessments and periodic ad-hoc testing of fraud controls;
- Liaises with law enforcement and regulatory authorities on fraud-related matters;
- Promotes fraud awareness and support training initiatives across the organization.
- Monitors transactions and customer activity for unusual or suspicious patterns;
- Conducts investigations into potential AML cases and escalate findings as required;
- Assists in preparing and filing Suspicious Transaction Reports (STRs) and other regulatory submissions;
- Supports the implementation of AML/CFT policies, procedures, and systems;
- Works closely with the Compliance team to ensure adherence to AML regulations;
- Stays updated on emerging AML risks, regulatory changes, and industry best practices;
- Assists in the development and maintenance of the company’s Risk Register;
- Supports risk identification, assessment, monitoring, and reporting across business units;
- Participates in risk workshops and coordinate with stakeholders to ensure timely risk mitigation actions;
- Evaluates the effectiveness of key risk controls and propose enhancements;
- Provides input into the company’s risk appetite and risk tolerance framework;
- Collaborates with Internal Audit, Compliance, and other control functions on enterprise risk matters;
- Prepares risk reports and dashboards for management and governance committees.
Requirements
- Grade 12 certificate with 5 credits or better
- First degree in Information Technology, Accounting, Business Administration.
- Minimum 2 years in a business environment preferably in audit(external/internal)
- Fraud investigations and/or compliance
- Capable of managing multiple priorities in a fast-paced environment.
Women are strongly encouraged to apply
To apply visit; jobs.zm@mtn.com
Hand delivered applications will not be accepted and closing date for accepting applications is 8th October 2025.
Candidates are mandated to answer the below on their cover page to the hiring Manager.
Values are the core of MTN Zambia’s culture. Our five values called ‘Live Y’ello’ is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why? (limit 250 words)
• Lead with Care
• Can-do with Integrity
• Collaborate with Agility
• Serve with Respect
• Act with Inclusion
Note: that only shortlisted candidates will be contacted. 
Candidates are mandated to answer the below on their cover page to the hiring Manager.