Overview & History

MTN Zambia is a subsidiary of the MTN Group, a South African-based multinational telecommunications company operating in over 20 countries across Africa, the Middle East, and Asia. MTN entered the Zambian market in 2005 by acquiring Telecel Zambia. Since then, it has expanded beyond voice and SMS to provide data, internet, mobile money, and enterprise solutions.

Products & Services

MTN Zambia offers a wide range of services, including:

Voice & SMS: Local and international calls and messaging.

Data & Internet: Mobile broadband (3G/4G/LTE) and fixed wireless internet.

Mobile Money (MoMo) & Digital Services: Payments, transfers, and digital services for retail and business customers.

Enterprise Solutions: Managed networks, unified communications, cloud, and security solutions for businesses.

IoT & Machine-to-Machine (M2M): Connectivity solutions for remote monitoring, asset tracking, and automation.

Self-Service App (MyMTN): Customers can recharge, buy bundles, and manage accounts via the mobile app.

Technology, Network & Coverage

MTN Zambia operates GSM, 3G (UMTS), 4G LTE, and has introduced 5G services in select areas. Its network covers both urban and rural regions, with ongoing investments in infrastructure to improve connectivity. The company also supports IoT and M2M solutions across multiple frequency bands.

Market Position & Operations

MTN Zambia is the market leader in the country’s telecom sector, with the largest subscriber base.

It sponsors the Zambia Super League, which is branded as the MTN Super League.

Headquarters: Lusaka, Zambia (Yello House, Roma Park).

Customer service includes toll-free support lines and digital assistance channels.