Fulfillment Support Intern

• Job TypeFull Time
• QualificationBA/BSc/HND
• Experience
• LocationLagos
• Job FieldInternships / Volunteering  , Logistics 

Job Summary

• Responsible for ensuring efficient order processing, coordinating with logistics teams, managing vendors, and resolving customer issues to guarantee timely and accurate delivery of orders.

Job Responsibilities

• Assist in order processing activities ensuring efficiency and accuracy in customer order fulfillment.
• Actively engage in product sourcing, quality control, and vendor management.
• Assist in the timely delivery of customers' orders.
• Support the development and execution of offline marketing strategies such as the Feegor market outreach.

Job Requirements

• Must be a graduate.
• Ability to oversee order processing activities efficiently and accurately.
• Experience in product sourcing and managing vendor relationships.
• Ability to assist in the timely delivery of customer orders.
• Proactive approach to identify and resolve issues in order processing and delivery.

Customer Service Intern

• Job TypeFull Time
• QualificationBA/BSc/HND
• Experience
• LocationLagos
• Job FieldCustomer Care  , Internships / Volunteering 

Job Summary

• The customer service intern will play a crucial role in assisting the provision of exceptional service to our customers. The intern will support the customer service team with managing customer inquiries, providing product information and ensuring a seamless sales experience.

Job Responsibilities

• Responding to customer inquiries via phone, email, and chat in a timely and professional manner.
• Assisting customers with product selection, and order placement.
• Collaborating with the team to ensure customer needs are met and expectations are exceeded.
• Gathering and analyzing customer feedback to help improve our services and processes.
• Supporting the team in maintaining accurate records of customer interactions.

Qualifications

• A degree in Business Administration, Communications, or a related field.
• Strong verbal and written communication skills.
• Ability to work well in a team and fast-paced environment.
• Familiarity with CRM tools.
• Proficient with Google suites.
• Detail-oriented with strong organizational skills.
• A positive attitude and a willingness to learn.

Method of Application

Qualified and interested candidates should send their CVs to contact@feegor.com. Use the job title as the subject of the email.