Job Overview

• The Quality Assurance Supervisor shall ensure that the activities/processes/procedures within the department are followed thoroughly for compliance.

Duties

• Maintain high standards of integrity, honesty and due diligence in performing all quality assurance tasks.
• Assist the Q.A Manager in running the affairs/activities of the department.
• Supervise the activities of Q.A Officers
• Plan and Schedule Q.A personnel to cover all shift and production lines as per production plan.
• Manage and control all document/record forms for easy referencing.
• Ensure all record forms/sheets are available for Q.A Officers and On-line Inspectors
• Ensure all record forms/sheets are completed/updated and made available for review by Q.A Manager
• Ensure all equipment/tools needed for Q.A activities are available, in good condition and within calibration
• Ensure all complaints and product returns from trade are handled appropriately.
• Update and trend all Quality Indices including blends, concentrate, alcohol, packaging lines and external quality evaluations.
• Manage and monitor non-conformities with respect to Quality Assurance Procedures by
• Ensuring that Non-conformities are correctly documented and make sure relevant persons are notified on occurrence of non-conformance
• Follow up on the responsiveness of process owners on non-conformities treatment.
• Follow up on the corrective and Prevention Actions;
• Make sure all Quality incidents are recorded
• Ensure investigations are conducted and root causes identified
• Ensure corrective / preventive actions (CAPA) are established and recorded
• Monitor the CAPA actions following Quality / Food Safety Management Systems (QFMS) procedures
• Promote continual improvement opportunities within the organization
• Use audit results to identify opportunities for improvement for all QFMS processes
• Monitor Opportunities for improvement
• Process all SAP request and follow up on request
• Drive good hygienic and sanitary conditions within the operational environment and surroundings of the company.
• Carry out other responsibilities to be assigned by the Quality Assurance Manager from time to time.

Qualifications

• Degree in Food Science, Chemistry, Chemical Engineering or Science Laboratory Technology
• Minimum of 5 years of related experience of which two years should be at a supervisory level

Skills & Attributes Required

• Knowledge of food safety & quality management systems (IS0 9001, ISO 2200, HACCP)
• Ability to analyze large amounts of data
• Effective communication and report writing skills.
• Excellent interpersonal skills; to work with and manage a team.
• Ability to work independently and with people from diverse backgrounds.
• Working knowledge of MS Office, Excel and Power Point
• Ability to work extra hours as may be required.
• Strong organizational skills and attention to detail.
• The ability to understand, follow, and apply policies, practices, and operating procedures.
• A conscious SAFETY champion at all levels of operation.

Location: Kumasi

How To Apply For The Job

To submit your application, click on the link below and complete all relevant fields on the online application form.

Click Here To Apply Online

Closing Date: 03 October, 2025