UAP Old Mutual Insurance

UAP Old Mutual Uganda is a prominent insurance and financial services provider, operating as part of the UAP Old Mutual Group East Africa, which is under Old Mutual Limited—a leading pan-African financial services group.

Company Overview

• Headquarters: Plot 3–5 New Port Bell Road, Nakawa Business Park, Kampala, Uganda

• Ownership: Old Mutual holds a 53% stake in UAP Insurance Uganda Limited and UAP Life Assurance Uganda Limited.

• Regional Presence: The group operates across Uganda, Kenya, Tanzania, Rwanda, South Sudan, and the Democratic Republic of the Congo.

• Customer Base: Serving over 1.2 million customers across East Africa.

Products and Services

UAP Old Mutual Uganda offers a comprehensive range of insurance and financial products tailored for individuals and businesses:

Personal Insurance Solutions

• Medical Insurance: Comprehensive health coverage, including the Serenicare Medical Insurance plan with telemedicine services.

• Motor Insurance: Covers private and commercial vehicles against various risks.

• Travel Insurance: Protection for travelers against unforeseen events during trips.

• Life Assurance: Life insurance policies to secure the financial future of policyholders’ beneficiaries.

• Savings and Investment Plans: Products designed to help individuals save and grow their wealth.

Business Insurance Solutions

• Property Insurance: Coverage for commercial properties against damage or loss.

• Business Interruption Cover: Protects businesses against losses due to unforeseen disruptions.

• Employee Benefits: Group life and health insurance plans for employees.

• Liability Insurance: Covers legal liabilities arising from business operations.

Strategic Partnerships and Initiatives

• Bancassurance Collaborations: Partnered with banks like Absa Uganda and Diamond Trust Bank to offer insurance products through banking channels, enhancing accessibility for customers.

• Financial Literacy Programs: Collaborated with the National Social Security Fund (NSSF) to promote financial education across Uganda.

• Industry Recognition: Received multiple awards at the Uganda Insurers Association (UIA) Insurance Agents’ Awards 2023, acknowledging excellence in service delivery.

Contact Information

• Website: www.uapoldmutual.co.ug

• Toll-Free Number: 0800 132 700

• Email: uapuganda@uap-group.com