MoMo is MTN’s mobile wallet service that lets users send and receive money, pay bills, and access financial services directly from their phone. It operates across many African countries where MTN is present and has grown from simple money transfers into a broader financial platform.
Key Features & Services
Send & Receive Money: Transfer funds between MoMo users, and in some markets, to non-MTN numbers.
Cash-in / Cash-out: Deposit money into your MoMo wallet or withdraw cash through agents and partner outlets.
Bill Payments: Pay for utilities, school fees, government services, and more.
Airtime & Data: Buy airtime and bundles for yourself or others.
Savings, Loans, Insurance: In some countries, MoMo offers micro-savings, loans, and insurance products.
Merchant Payments: Pay businesses and merchants directly with your MoMo account.
International Transfers: Supports remittances from abroad in certain markets.
Access Channels: Works via a mobile app or USSD codes, making it accessible even without a smartphone.
How to Get Started
Register: Dial the MoMo USSD code or use the MoMo app, then set a secure PIN. ID verification may be required for full access.
Deposit Money: Visit an agent, transfer from a bank, or use other supported channels to add funds to your wallet.
Send Money: Choose the “Send Money” option, enter the recipient’s number, amount, and confirm with your PIN.
Withdraw (Cash-Out): Visit an agent with your ID and request cash withdrawal from your MoMo balance.
Pay Bills: Select the bill payment option, choose the service, enter details, and confirm.
Use Financial Products: Depending on the country, you can access loans, savings, or insurance through the MoMo menu.
Fees, Limits & Security
Fees: Transactions such as sending to non-users or withdrawing cash often carry fees, which vary by country.
Limits: Accounts without ID verification usually have lower balance and transaction limits.
Security: Every transaction requires your PIN. Users are advised to keep it private and never share it with anyone.
Important Notes
Services differ by country — for example, not all markets support loans or international remittances.
Registration steps, USSD codes, and agent networks vary between regions.
In some countries, MoMo operates under a licensed payment service bank to meet regulations.