Overview & Identity

Name: I&M Bank Limited (commonly I&M Bank Kenya)

Parent / Holding Company: Subsidiary of I&M Group PLC (formerly I&M Holdings)

Listed status: I&M Group PLC is publicly traded on the Nairobi Securities Exchange (NSE)

Regulator / Licensing: Licensed by the Central Bank of Kenya as a commercial bank

Head Office / Location: Based in Nairobi, Kenya

History & Evolution

Foundation: Established in 1974 under the name Investments & Mortgages Limited

Conversion to bank: Became a commercial bank in 1996 after regulatory changes

Expansion & acquisitions:
  • Acquired Biashara Bank of Kenya in 2003
  • Acquired and merged Giro Commercial Bank (2015–2017)
  • Expanded operations into Tanzania, Rwanda, Uganda, and Mauritius

Holding structure: In 2013, a reverse takeover with City Trust Limited formed I&M Holdings (now I&M Group PLC)

Ownership & Governance

Shareholding: Includes private investors and development finance institutions

Board & leadership: Governed by a board of directors with both executive and non-executive members

Strategic support: Backed by global institutions such as IFC and development finance organizations

Financials & Scale

Assets: Around USD 3 billion as of 2021

Revenue: Approximately USD 311 million in 2021

Market position: Considered one of Kenya’s leading banks, serving corporates, SMEs, and high-net-worth clients

Branch Network & Reach

Extensive branch and ATM network across Kenya

Presence in Nairobi, Mombasa, Kisumu, Nakuru, Eldoret, Malindi, and more

Headquarters historically associated with I&M Bank Tower on Kenyatta Avenue, Nairobi

Products & Services

Personal banking: Current and savings accounts, loans, mortgages, asset finance, debit/credit cards

Business & corporate banking: Business accounts, trade finance, merchant services, payment solutions

Diaspora services: Remittances and cross-border banking support

Insurance: Through affiliates, offers bancassurance and insurance products

Digital banking: Mobile and internet banking, payment gateways, API integrations, mobile money links

Premium products: Exclusive cards and services for high-net-worth clients

Strengths, Challenges & Strategy

Strengths

Strong brand and regional presence

Successful history of acquisitions and growth

Backed by international development finance institutions

Strong focus on digital and payment services

Challenges

Intense competition in Kenya’s banking sector

Non-performing loans and regulatory pressures

Managing regional compliance and integration

Keeping pace with digital security and fintech disruption

Strategic Direction

Enhance digital banking and payment infrastructure

Grow regional footprint in East Africa

Strengthen ties with insurance and capital market subsidiaries

Tailor offerings for SMEs, corporates, and premium clients