Overview

NICO General Insurance Company Limited is a short-term (non-life) insurer based in Blantyre, Malawi. It operates as part of NICO Holdings Plc, which holds 51% of the company, while the remaining 49% is owned by Sanlam Allianz Africa Proprietary Limited.

History & Market Position

The company traces its roots back to the National Insurance Company Limited, established in 1971. In 2002, the general insurance division was restructured into NICO General Insurance Company Limited. Today, it is one of Malawi’s leading short-term insurers, with a significant market share and strong financial performance.

Mission, Vision & Values

Mission: To provide innovative general insurance products and services in niche markets, with a commitment to customer service excellence.

Vision: To be the leading and innovative provider of world-class general insurance products and services in Malawi.

Core Values: Collaboration, Professionalism, Transparency, Excellence, Innovation, and Integrity.

Products & Services

NICO General offers a wide range of general insurance products, including:

Motor vehicle insurance

Property and fire insurance

Marine hull and cargo insurance

Engineering and construction insurance

Liability covers (third-party, professional indemnity, etc.)

Agriculture insurance

Business interruption (loss of profits) cover

Burglary, householders, and house-owners insurance

The company also provides insurance premium financing to help clients manage payments more flexibly.

Strengths

Market leader in Malawi’s general insurance sector.

Holds a strong financial rating for claims-paying ability.

Known for fast-track claims processing and reliable customer service.

Corporate Structure & Affiliations

As a subsidiary of NICO Holdings Plc, the company benefits from being part of a diversified financial services group involved in life insurance, pensions, asset management, banking, and real estate. Its partnership with Sanlam Allianz Africa enhances its access to regional and international expertise.

Customer Service & Contact

Call Centre: 323 (local short code)

WhatsApp: +265 991 323 323

Email: info@nicogeneral.com

Address: NICO House, 3 Stewart Street, PO Box 2592, Blantyre, Malawi