Overview

Equity Bank Kenya Ltd is one of the largest commercial banks in Kenya. It operates as a subsidiary of Equity Group Holdings Plc, a leading financial services holding company in East and Central Africa. The bank’s head office is located at Equity Centre, Upper Hill, Nairobi.

History & Evolution

Established in 1984 as Equity Building Society, primarily offering mortgage finance for low-income earners.

Transformed into a fully licensed commercial bank in 2004, becoming Equity Bank Limited.

In 2014, Equity Group Holdings Plc was created as a non-trading holding company, and Equity Bank Kenya Limited was incorporated as its subsidiary to run the Kenyan banking operations.

Ownership & Governance

Wholly owned by Equity Group Holdings Plc.

Led by a professional management team, with James Mwangi as the Group CEO.

Licensed and regulated by the Central Bank of Kenya under the Banking Act.

Products & Services

Equity Bank offers a wide range of financial products, including:

Retail banking: Savings and current accounts for individuals and households.

SME & corporate banking: Credit facilities, business accounts, and tailored solutions for enterprises.

Loans & mortgages: Personal loans, asset finance, and home loans.

Digital banking: Mobile and online platforms such as Eazzy Banking and Equity Online.

Agency banking: Expansive agent network across Kenya to provide services closer to customers.

Diaspora banking: Solutions designed for Kenyans living and working abroad.

Through the wider Equity Group, customers can also access:

Mobile money services via Equitel.

Insurance solutions covering both life and general risks.

Reach & Footprint

Operates over 200 branches countrywide.

Strong rural and urban presence, supported by a widespread agency network.

Serves millions of customers, making it one of the most customer-focused banks in the region.

Financial Performance & Recent Developments

In 2023, the bank reported a decline in profit before tax due to higher provisions for non-performing loans.

By late 2024, the Group’s profitability had rebounded, with strong earnings growth supported by rising customer deposits and lending.

Strengths & Strategic Positioning

Recognized for financial inclusion, especially in providing access to the unbanked population.

Pioneer in agency and mobile banking, which has transformed service delivery.

Regional presence through Equity Group subsidiaries in Uganda, Tanzania, Rwanda, South Sudan, and the Democratic Republic of Congo.