Job Purpose   

To serve as the first point of contact, managing front desk operations, welcoming visitors, and supporting administrative functions.

Key Duties & Responsibilities            

1. 1. Handling all incoming calls;
   2. Managing Public requests as appropriate;
   3. Registering and directing visitors to appropriate offices;
   4. Handle administrative support tasks;
   5. Maintain a clean and organized front desk area;
   6. Perform any other related duties as assigned by the supervisor.

 Required Qualifications         

1. A Diploma in Office Administration or Secretarial and Office Administration from a recognized institution.
2. A certificate in Customer Care or Front Office Management; or Leisure and Hospitality Management is an added advantage.

 Skills/Competences  

1. Customer care;
2. Teamwork;
3. Loyalty;
4. Good communication skills;
5. Confidentiality;
6. Time management.