Job Purpose   

To install, maintain, and support IT systems and networks within the University, ensuring users have reliable access to technology tools and services.

 Key Duties & Responsibilities            

• • Install and configure hardware, software, networks, and printers;
  • Troubleshoot system and network issues;
  • Provide support to end-users in person or remotely;
  • Maintain IT asset inventory and perform regular backups;
  • Monitor cybersecurity risks and enforce IT policies;
  • Perform any other related duties as may be assigned by the Supervisor.

 Required Qualifications         

A minimum of a Diploma in Information Technology or related field

 Experience     

One (1) year relevant experience

 Skills/Competences  

• Strong knowledge of Windows and Linux systems;
• Familiarity with networking and IT security protocols;
• Analytical thinking and excellent customer service.