Job Summary

The Operations Manager is responsible for running the day-to-day operational activity and also delivering an excellent experience while managing the workflow and employees. 

Job Roles and Responsibilities

• Develop and put into operation the current system and technical advancement in the field of laundry operations.
• Maintenance and upkeep of all laundry equipment.
• Coordination and direction of all laundry staff.
• Create weekly laundry staff duty roster.
• Oversee the procurement and supply of industrial chemicals and products, assets, and machinery for the facility.
• Develop and implement more policies, procedures, and systems to improve the operations.
• Ensure that all standards specified in the contracts are met.
• Train and develop team members with the support of the HR department.
• Prepare and manage daily, weekly and annual laundry budgets.
• Keep records of Stock, Supplies, Inventory, and asset management

Management reporting.

• Assign and review the work of laundry employees engaged in receiving, washing, and ironing.
• Coordinate with the Engineering Department about their routine maintenance of the equipment.
• Develop new methods for increasing laundry efficiency.
• Coordinate with the maintenance team for outstanding repairs of machinery.
• Generate daily, weekly and monthly sales & work flow report
• Submit daily sales report and analyse at Month end. 
• Overall controlling and supervision of each department.
• Have weekly meetings with all HODs.
• Organise staff pep talk daily and daily work flow schedule. 
• Contribute to the development of processes and procedures. 
• Carry out market survey and Procurement activities.

JOB SPECIFICATIONS 

Required Educational Qualification and Experience 

• Minimum of MSc/BSc in a related field.
• Must have at least 5 years Operations Manager experience 
• Must have laundry industry experience.
• Must be female for gender balance.

Skills / Physical Competencies:

• Excellent interpersonal and active listening skills.
• Excellent Communication Skills and a strong command of the English language.
• Keen Attention to Detail.
• Conflict Management Skill
• Multitasking skills and good organizational skills.
• Ability to work calmly under high-stress situations.
• Negotiation Skills 
• Management skills
• Leadership and Ownership Mindset
• Presentation and Reporting Skills
• Data and Inventory Management
• Numerical skills.
• Interpersonal skills
• Problem Solving Skills
• Team Management
• Time Management

Behavioral Competencies:

• Integrity
• Fairness
• Professional attitude and appearance
• Resourcefulness
• Proactiveness 
• Consistency
• Resilience
• Independence   
• Adaptability

Quality / Technical Competencies

• Knowledge of Microsoft Office 
• Adherence to HSE standards and global best practices 

Method of Application

Interested and qualified candidates should forward their CV to: washryterecruits@gmail.com using the position as subject of email.