ICT Assistant at Première Urgence Internationale

Job Overview

Location
Addis Ababa, Addis Ababa
Job Type
Full Time
Date Posted
5 days ago

Additional Details

Job ID
425

Job Description

About the Job

Availability: As Soon As Possible

Contract Duration: 6 months with possibility of extension

Female Candidates are Highly Encouraged to Apply

About Premier Urgency International

Première Urgence Internationale (PUI) is a non-governmental, non-profit, non-political and non-religious international aid organization. Our teams are committed to supporting civilians’ victims of marginalization and exclusion, or hit by natural disasters, wars and economic collapses, by answering their fundamental needs. Our aim is to provide emergency relief to uprooted people in order to help them recover their dignity and regain self-sufficiency.

PUI works in 10 areas of intervention and distinguishes itself by the implementation of an integrated approach in its response. This method aims to identify and understand the needs of all those affected by a crisis. Our teams come together to bring a rapid global response to the basic needs of populations affected by humanitarian crises to help them regain independence and dignity.

PUI in Ethiopia:

Following the north Ethiopia conflict which erupted in 2020 and the reports of recurrent drought which is affecting the life and livelihood of millions in different regions of Ethiopia, PUI decided to contribute its part to address the humanitarian needs triggered by both manmade and natural disasters. PUI has been registered with FDRE Authority for Civil Society Organization (ACSO) since June 22, 2022, to enable the organization to operate legally in the country.

and has been providing humanitarian assistance in Afar and Benishangul Gumuz Regional States addressing the needs of population affected by both manmade and natural disasters. The organization has been exploring the potential gaps in terms of humanitarian assistance in the regions where it is currently intervening and other regions.

The current projects in Afar and Benishangul Gumuz regions are mainly focusing on creating better access to health and nutrition services for conflict and drought affected population. PUI is working in collaboration with local health authorities in providing support to revitalize the conflict affected health systems in those regions. In Metekel zone of BGRS, PUI is implementing humanitarian assistance in Debatie, Bullen, Dangur and Kurmuk woredas while in Afar, PUI is supporting nutrition services in Abala town, Abala rural woreda, Berhale, Wasama and Dallol woredas of Afar region in Kilbati Rasu zone.

Overall Objective:

The ICT Assistant will work under the supervision of the Logistic Coordinator. S/he will provide effective, efficient, and timely IT support to program implementation activities in compliance with PUI and donor processes, procedures, and regulations. The ICT Assistant will support all the departments in Ethiopia Mission with its IT activities, including IT equipment maintenance, storing, procurement and inventory and asset management.

TASKS AND RESPONSIBILITIES:

IT: S/He will assist the Logco in managing and following up on the sizing, proper use, and maintenance of all IT equipment and communications like Internet, and Satellite phones.

Security: S/He will assist LogCo and the base log managers/officers in information sharing about information technology security.

Reporting and Information Sharing: S/He will share the monthly reports with Logco on equipment and satellite phone use before deadline.

Assets and Equipment: S/He will assist Logistic officer in following and monitoring IT materials and controlling all IT assets, equipment in compliance with PUI and donor Guidelines.

SPECIFIC GOALS AND RELATED ACTIVITIES

  1. INFORMATION TECHNOLOGY (IT) Needs:

    • Assess IT Needs and liaise with the Logco on specifications of IT Equipment.

    • Set up new hardware, including laptops, desktops, printers, etc. (upgrade OS, antivirus, updates, clean up hardware)

    • Train users at base level on basic IT issues (Office 365, backup, antivirus scan, use of e-mail/outlook...)

    • Train Logistics teams on intranet Management.

    • Develop communication between employees through communication programs (like Microsoft Team, etc.).
  2. INFORMATION TECHNOLOGY (IT)

    • Ensure timely and regular maintenance and update of software and office network and hardware at mission level

    • Work with the HQ IT department in the installation of appropriate software as may be required.

    • Work with LogCo and base logs in the installation and maintenance of printers.

    • Work with Logco and base Logs in ensuring Storage Media are functional and appropriate for use in archiving, backups, defragmentation and cleaning and maintenance of IT computers on monthly basis

    • Work with HQ IT to ensure appropriate installation and updates of antivirus software in the Mission.

    • Work with Logco and base Logs and the Internet Service Provider to ensure Internet systems are well maintained and installed at base level.

    • Liaise with Logco and base Logs in the Installation and maintenance of main server and network systems; performs basic network administration and security functions ensuring system integrity and security.

    • Work with Logco and base Logs to assess IT needs at coordination and base level and advise on IT / phone fleet management while configure email accounts for all users.

    • S/He has basic information about firewall management.

    • Work with Logco and base Logs to take backup data on monthly bases and give data archiving procedure trainings to all staff
  1. MANAGEMENT OF EQUIPMENT

  • Work with the Country logistics Officer in the installation, monitoring, maintenance and security of IT related Materials.

  • Work with the Country logistics Officer in ensuring the smooth running of all equipment at base level.

  • Work with the Country logistics Officer to update and follow up the Base Equipment list, prepare and install the log tags on the equipment.

  • Work with the Country logistics Officer and Base logs to update Equipment List at the end of each month.

  • Maintain IT and other equipment at coordination and base level and ensure they are in good condition and find suitable solutions in case of failures or malfunctioning (antivirus, framework contracts for regular maintenances) and refer those needing major repair to Country ICT Officer.

  • Receive, check on specifications and quality of all IT equipment which includes but not limited to Mobile Phones, Printers and scanners, copy machines, Video cameras, LCD Projectors etc. at coordination and base levels.

  • Work with all logistics officers to manage all mobile telephony at coordination and base level, request for new phones and SIM cards when needed and follow up on Credit limits, update contact list in collaboration with HR and share on a monthly basis with the Logistics Officers.

  • Work with the Country logistics Officer to ensure the implementation of asset management procedures in the mission (identification cards, tagging…)

  • Work with the Country logistics Officer to Prepare and archive Staff Asset Forms for each equipment allocated to staff, archive, ensure signature and update of the database, ensure proper storage of redundant and inactive IT Equipment (Computers, Printers, Ups, HDD, voltage regulators)

  1. REPORTING AND DISSEMINATION OF INFORMATION
  • S/He is focal point for IT issues at mission Level while reporting other functions to LogCo.
  • S/He will properly archive all IT equipment documentation, in compliance with PUI procedures and donors’ guidelines.
  • S/He prepares and shares with the LogCo accurate weekly and monthly IT reports.

Focus on 3 priority activities relating to the context of the mission

  • The Domain Server commissioning and data backup for all users
  • Training on Domain server usage and data management and saving/archiving
  • Equipment Allocation and Archiving new Allocation forms to all base users
  • Ensure proper IT, energy, Assets, Equipment management at Mission level.

OUR COMMITMENTS

The tasks and responsibilities defined in this job description are not exhaustive and can evolve depending on the project needs. The employee could be requested to perform other tasks as his/her Line Manager may judge necessary.

  • Première Urgence Internationale sees diversity of nationalities, genders, beliefs, profiles and statuses among its Human Resources as a major asset for its humanitarian action and therefore compels itself to the strict observance of the principle of non-discrimination throughout its recruitment process.

  • Première Urgence Internationale applies a policy of zero tolerance towards exploitation, sexual abuse and mistreatment, in all its forms, of women, children and all other vulnerable persons. It engages all its staff to promote, disseminate and respect the principles set out in its ethical charter.

  • Please note that Première Urgence Internationale shall not in any case request a financial contribution for administrative costs related to recruitment. Any such information would be fraudulent, please disregard it.

About You

  • Bachelor’s degree in computer science or IT.
  • Cyber security Trainings and related experiences.
  • A minimum of 3 years of experience in IT is required (preferably with NGO or private company).
  • Experience in IT Maintenance, IT Equipment Management.

Required knowledge & skills:

  • Good Reporting skills in English
  • Excellent computer skills, especially in Word, Excel and Outlook.
  • Proficiency in MS Office packages (MS- Excel, MS-Word, MS-Outlook, MS- Access) and Internet is required.
  • Knowledge of hardware and networking is considered as a strong advantage.

Language:

  • English and Amharic.
  • Any other local language.

Expected personal characteristics:

  • Problem solving skills (innovative and creative solutions are encouraged)

  • Strong Positive Thinking, excellent ability to work in a multi-cultural, and international team and networking skills.

  • Excellent organizational skills, able to priorities a complex workload and to work autonomously as needed.

  • Ability to work under pressure and willingness to work flexible hours in the event of major emergencies.

  • Strong commitment in humanitarian principles

  • Diplomacy and open-mindedness

  • Honest and trustworthy

  • Reliable, rigorous and well organized

  • Able and willing to learn to extend his/her scope of work

  • Motivated and dedicated to his/her job

Requirement Skill

    Analytical skills

    Decision-making skills

    Communication

    Attention to detail

    Problem solving

How To Apply

If you are interested in the position of ICT Assistant, please strictly follow the instructions below.

Step 1: Fill out the application form at the following link:

ICT Assistant

Step 2: After successfully completing the form, submit the following documents via www.ethiojobs.net:

A non-returnable CV

A cover letter clearly stating your motivation

Three professional references

Subject line must read: " ICT ASSISTANT"

Applications that do not follow this two-step process will not be considered.

Deadline: Sunday October 05, 2025

NB: Only short-listed applicants will be communicated on, and the selection process includes technical test and an interview.

Location

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