Job Description
JOB DETAILS:
C-CARE is hiring a Network & Security Engineer responsible for planning, implementing, and maintaining C-Care Uganda’s secure, high-performing network infrastructure. This role ensures business continuity by defending against threats, enforcing cybersecurity protocols, and optimizing connectivity across all C-Care Uganda facilities.
Main Duties/Responsibilities
Network Design & Implementation
- Design, configure, and maintain LAN/WAN networks, firewalls, VPNs, wireless access points, and routers/switches across sites.
- Implement network segmentation, VLANs, and secure remote access solutions.
Cybersecurity & Threat Management
- Monitor network activity and manage firewall rules, IDS/IPS systems, and security incident responses.
- Enforce Endpoint security, MFA, and secure access controls (LDAP, RADIUS, or AD).
- Conduct vulnerability assessments, patch management, and remediate security gaps.
Systems Monitoring & Optimization
- Utilize monitoring tools (e.g., PRTG, Forti Analyzer) to ensure optimal performance and uptime.
- Implement high availability (HA), backup connectivity, and fault tolerance solutions.
Compliance & Documentation
- Maintain and audit security policies to comply with data protection laws (e.g., HIPAA, GDPR).
- Document configurations, network topologies, and change controls.
- Participate in internal and external IT/security audits.
Support & Collaboration
- Provide L2/L3 support for escalated network and security issues.
- Work closely with application, helpdesk, and infrastructure teams on deployments and incident resolution.
- Participate in business continuity and disaster recovery planning.
Key Relationships
Internal Contacts and Purpose of Interaction
- IT Infrastructure Team: Coordinates implementation of secure systems.
- Helpdesk Team: Escalation and incident resolution.
- Clinical & Admin Teams: Ensures uninterrupted service delivery through secure access.
- Audit & Compliance Teams: Supports IT audit, risk, and compliance initiatives.
External Contacts and Purpose of Interaction
- Vendors & ISPs: Supports troubleshooting, renewals, and implementation of network/security solutions.
- OEM Support: Troubleshooting and warranty support for infrastructure assets.
Key Skills and Competencies
Qualifications
- Degree in Information Technology, Computer Science, or related field.
- Relevant certifications: Fortinet NSE 4+, CCNA/CCNP, CompTIA Security+, CEH, or equivalent.
Experience
- 3–5 years of experience in network and cybersecurity engineering.
- Experience with firewall management, IDS/IPS, VPNs, and enterprise Wi-Fi systems.
- Familiarity with healthcare IT and compliance standards is an advantage.
Knowledge & Technical Competencies
- Expertise in TCP/IP, VLANs, routing protocols (OSPF/BGP), DNS, DHCP, VPNs.
- Skilled in using Fortinet, Cisco, or equivalent platforms.
- Working knowledge of SIEM, NAC, MFA, and endpoint security tools.
Behavioral Competencies
- Proactive problem-solver and excellent communicator.
- High attention to detail and ability to work independently.
- Adaptable, with a strong focus on risk mitigation and operational continuity.
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
Job application procedure
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