Uganda Communications Commission

The Uganda Communications Commission (UCC) is the national regulatory authority responsible for overseeing Uganda’s communications sector, encompassing telecommunications, broadcasting, radio communication, postal services, data communications, and related infrastructure. Established under the Uganda Communications Act of 1997 and amended in 2013, UCC operates as an independent government agency. Its core mandate includes licensing, spectrum management, consumer protection, and promoting universal access to communication services across the country .

📍 Head Office

• Address: UCC House, Plot 42–44 Spring Road, Bugolobi, Kampala, Uganda

• Postal Address: P.O. Box 7376, Kampala, Uganda

• Telephone: +256 414 339 000 / +256 312 339 000

• Fax: +256 414 348 832

• Email: ucc@ucc.co.ug

• Website: www.ucc.co.ug

📞 Consumer Support

• Toll-Free Line: 0800 222 777

• Email: services@ucc.co.ug

🏢 Regional Offices

• North Eastern Region: Plot 3, Andrew Olal Road, Gulu

• North Western Region: Plot 8, Ntuha Road, Masindi

• South Eastern Region: Plot 39/41 Republic Street, Mbale

• South Western Region: Plot 7, Galt Road, Mbarara

👥 Leadership

• Executive Director: George William Nyombi Thembo (appointed November 2023)

• Chairperson: Eng. Dr. Dorothy Okello