Citi Bank

Corporate Profile

• Citigroup Inc. (Citi) is a leading American multinational bank, based at 388 Greenwich Street, NYC — formed in 1998 by merging Citicorp and Travelers

• Operates across more than 100 countries, offering consumer banking, corporate and investment services, wealth management, credit cards, mortgages, and more .

• Consistently ranks among the Big Four U.S. banks by assets, and is globally systemically important

🏦 Citibank, N.A.

• Citibank, N.A. is the primary U.S. consumer banking subsidiary, with foundations dating back to 1812 as the City Bank of New York

• Headquartered in New York City, with branches in major metro areas across the U.S. Citibank is the third-largest U.S. bank by assets

👩‍💼 Leadership

• CEO of Citigroup: Jane Fraser—appointed in March 2021, the first woman to lead a Big Four U.S. bank

• Citibank subsidiary leaders: Barbara Desoer (Chairwoman), Sunil Garg (CEO)

🏛️ Major Business Segments

1. Global Consumer Banking – retail services, cards, mortgages.

2. Institutional Clients Group (ICG) – investment banking, capital markets, treasury, trade.

3. Securities Services – custodian and post-trade services, investing heavily in digital asset and settlement innovations.

🔍 Recent Developments

• AI and Digital Transformation
  Citi accelerated its “Citi AI” rollout: generative AI tools across 150k employees, partnerships with Google, enhanced fraud detection, etc.

• Policy Update on Firearms Banking
  Dropped a 2018 policy that restricted services to firearms businesses after pressure and regulatory changes

⚖️ Risk, Reputation & Regulatory Oversight

• Faced challenges during the 2007‑08 subprime crisis and required U.S. bailout funds

• Subsequent legal and compliance issues, including anti‑money laundering deficiencies and cartel-related charges

• In June 2025, an operational glitch mistakenly credited a client $81 trillion—highlighting persistent operational risks

📊 Financial Snapshot

• As of 2024:

  • Revenue: Approx. $81 billion

  • Net Income: ~$12.7 billion

  • Total Assets: ~$2.35 trillion

  • Employees: ~229k globally .

What Sets Citi Apart

• One of the first major banks to:

  • Offer compound interest on savings (1921)

  • Introduce unsecured personal loans (1928)

  • Issue negotiable CDs (1961)

• Operates across consumer banking in ~20 countries plus institutional banking in ~100+ nations

• Named “#1 U.S. Affordable Housing Lender” for 15 consecutive years (as of May 2025)

📌 Summary

Citibank, under the Citigroup umbrella, is a century-spanning, multidivisional banking institution with deep retail roots and vast institutional capabilities. With ongoing modernization through AI and cloud partnerships, it’s also addressing past operational risks while adapting to regulatory and social pressures.