Basic Overview

Africa Merchant Assurance Company Limited (AMACO) is a Kenyan general insurance provider. It was incorporated in Kenya and began full operations in the year 2000. The company is licensed by the Insurance Regulatory Authority (IRA) to transact in general (non-life) insurance.

Headquarters and Branches

AMACO’s head office is located at Transnational Plaza, Mama Ngina Street in Nairobi, with its official postal address as P.O. Box 61599-00200, Nairobi.

It operates a broad branch network across Kenya, with branches in Kisumu, Mombasa, Embu, Meru, Nakuru, Eldoret, Kakamega, Bomet, Kitale, and several other towns.

Contact Information

Main telephone line: 020 220 4000

Mobile: 0792 256 233 / 0738 312 121

Email: info@amaco.co.ke
/ customerexperience@amaco.co.ke

Products and Services

AMACO offers a range of general insurance products, including:

Motor insurance (comprehensive, third party, and theft-related covers)

Personal accident insurance

Student accident cover

Bonds and tender guarantees (such as bid bonds and immigration bonds)

Leadership and Governance

As of 2024, the company had declared the Chief Executive Officer position vacant and was seeking a new CEO. Leadership changes have been part of its ongoing restructuring and regulatory compliance efforts.

Challenges and Legal Matters

AMACO has faced financial and legal challenges, particularly involving unsettled client claims. At times, it has been at risk of liquidation proceedings due to delayed payments of claims. Courts have issued orders requiring the company to make deposits toward pending obligations, with insolvency proceedings looming if compliance fails.

There have also been high-profile discussions about its ownership links and scrutiny from creditors, which continue to affect its public reputation.