Basic Overview & History

FSG Zambia Ltd, also known as Ideal Funeral Parlour, was incorporated on 24 February 2000. In 2008, the parent company FSG Limited acquired all shares in FSG Zambia. Later, part of the shareholding was taken up by Combined Consortium Limited, a company owned by four Zambian citizens.

Business Activities & Services

The company operates in funeral services and funeral assurance. Its main activities include:

Assembly and supply of coffins and caskets

Funeral services such as mortuary facilities, embalming, and funeral logistics

Funeral assurance and insurance policies, marketed in partnership with African Life Assurance Company Zambia

Repatriation of deceased bodies, including overseas arrangements

Full funeral logistics: body transport, hearse services, chapel use, program design, and memorial arrangements

They operate in Lusaka and Ndola, with additional offices in Kitwe and plans to expand to other major towns.

Market Position

FSG Zambia has maintained a significant market share, estimated at around 40% of the funeral services industry in Lusaka in recent years. The company is part of the wider FSG Limited group, which also operates in Botswana and South Africa.

Governance & Leadership

The company has a board of directors responsible for oversight and strategy. Leadership includes:

Chairman (non-executive)

Group Managing Director (executive)

Other executive and non-executive directors

The board emphasizes transparency, accountability, and good corporate governance practices, meeting quarterly to review strategy and performance.

Locations & Contact

Head Office – Lusaka
Plot 170, Luanshya Road, Lusaka
P.O. Box 32432
Phone lines provided for funeral services, life insurance sales, claims, and policy queries

Ndola Office
Plot 3793, Zambia Road, Ndola

Kitwe Office
Plot 40, 3rd Street off Central Street, Nkana West, Kitwe

Each office offers 24-hour mortuary and body collection services.

Recent Developments

FSG Zambia has been involved in litigation, including a 2024 appeal case. While operational and service details are publicly available, the company does not widely publish its financial results.