Overview & Background

CIC General Insurance (Uganda) is a subsidiary of CIC Insurance Group PLC, a Kenyan-based insurance and financial services group. It is fully licensed by the Insurance Regulatory Authority of Uganda (IRAU) and operates as a general (non-life) insurance provider.

Location & Contact

Head Office: Kampala, Uganda

Address: Block A, Plot 7-11, Buganda Road, next to Buganda Road Magistrates’ Court. P.O. Box 34975, Kampala

Phones / Email: +256 200 900 100 / +256 312 307 600 ; cic@ug.cicinsurancegroup.com

Branches: Regional offices in Kasese, Mbarara, Mbale, and a Kampala “Town Office.”

Leadership & Governance

Board Chairman: George Inholo

Directors include: Patrick Nyaga, James Njue Njiru, Sebastian Okot Ondoga, Mary Josephine Nabuyungo, Dan N Badebye, Douglas Ndawula Kakyukyu, and Sylivester Ndiroramukama

The Ugandan subsidiary reports within the governance structure of CIC Insurance Group.

Products & Services

CIC General Insurance Uganda provides a wide range of non-life insurance products:

Category Sample Products
Personal / Individual Motor Comprehensive, Domestic Insurance Package, Personal Accident, Student Personal Accident, Travel Insurance
Property / Asset Fire & Allied Perils, Property Owners’ Insurance, Burglary, All Risks, Plate Glass, Machinery Breakdown
Business / Corporate Public Liability, Contractors All Risks, Marine Insurance, Workers’ Compensation, Group Credit Assurance, Group Mortgage
Agriculture & Specialty Agriculture and Crop Insurance, Marine Cargo, All Risks covers

These products target individuals, SMEs, cooperatives, NGOs, corporates, and government entities.

Financials & Scale

Gross Written Premiums (GWP): around 31.8 (unit not specified, likely millions of Ugandan shillings)

Total Assets: approximately 30.3 (same note on units)

Product portfolio spans about 10 lines

The group operates regionally in Kenya, Uganda, South Sudan, and Malawi.

Strengths & Challenges
Strengths

Backed by a regional group with strong brand presence.

Wide product range allows for risk diversification.

Strong engagement with cooperatives and SMEs.

Fully licensed and regulated in Uganda.

Challenges

High competition in the Ugandan insurance sector.

Vulnerability to risk exposures in motor, agriculture, and property insurance.

Pressure to maintain strong capital and reserves.

Customer trust depends on efficient claims settlement.