Basic Overview

Full name: National Integrated Technologies Limited (NITEL)

Slogan: “Simplifying Life”

Incorporation: Established in 2006 under the Companies Act of Malawi

Headquarters: Blantyre, Malawi

Industry: Information Technology, Integrated Technologies, and Fintech

Vision, Mission & Philosophy

Vision: To provide innovative solutions that simplify life

Mission: Providing innovative solutions that simplify life

Corporate Philosophy (LEAP): Long-term sustainability, Expansion, Acquisition, and Profitability

Business Activities & Services

NITEL operates across several technology-driven domains:

Service Area Description
Enterprise Applications & Systems Integration Develops workflow-oriented applications and integrates systems for enterprises, including government financial platforms.
Financial Technology (FinTech) Operates a POS-based distribution network called POSnet for prepaid services such as electricity tokens, airtime, and water bills. Also integrates government payment systems with banks, telecoms, and mobile money.
Data Communication & Connectivity Maintains a hybrid backbone network (fiber and wireless) linking major cities like Blantyre, Lilongwe, and Mzuzu. Provides wide area network (WAN) connectivity.
Data Center & Managed Services Offers hosting for mission-critical systems, server management, backups, and IT-enabled outsourcing services.
Electronic Ticketing & Access Control Runs Webtickets Malawi, an online and barcode-based ticketing system with integrated access control for events.
Electronic Revenue Collection (ERCIMS) Provides digital platforms for local government revenue collection covering property rates, market fees, and other charges.
Infrastructure & Reach

Backbone network: A fiber and wireless infrastructure connecting Malawi’s major cities.

POSNet distribution: A nationwide network of POS agents supporting prepaid utilities and services.

Government integrations: Connects financial management systems with banks, mobile operators, and telecom platforms.

Scale & Organization

Employee size: Estimated between 50 and 200 staff, including engineers, software developers, product specialists, and administrative roles.

Location: Main office in the Old Reserve Bank Building, Blantyre.

Clients & Use Cases

Government agencies: Revenue collection and payment integration

Utilities: Electricity and water providers

Telecom operators: Airtime and mobile money integration

Event organizers: Ticketing and access control solutions

Financial institutions: Payment system integration and hosting

Strengths & Differentiators

Wide service range from fintech to connectivity and hosting

Strong national footprint through POSNet and network infrastructure

Proven expertise in integrating critical government systems

Combination of digital solutions with physical infrastructure