Overview

Name: Mayfair Insurance Company Rwanda Ltd

Type: General Insurer

Registration & Licensing: Registered with the Rwanda Development Board (RDB) and licensed by the National Bank of Rwanda (BNR) since 5 May 2017

Operations Start Date: 23 May 2017

Parent / Group & Ownership

Part of the Mayfair Associates group, which operates in Kenya, Uganda, Tanzania, Zambia, DRC, and Rwanda.

The “home” company in Kenya holds equity stakes in associate operations across the region, including Rwanda.

Products & Services

Mayfair Rwanda offers a wide range of general (non-life) insurance products, including:

Miscellaneous / Accident Risks: All Risks, Burglary, Directors & Officers Liability, Employers’ Liability, Fidelity Guarantee, Glass, Group & Individual Personal Accident, Money Insurance, Professional Indemnity, Public Liability.

Motor Insurance: Comprehensive, Third-Party, Fire & Theft, Goods in Transit, Motor Traders’ policies.

Marine Insurance: Motorboat/Craft, Marine Open Cover, Marine Specific policies.

Property Insurance: Fire & Allied Perils, Business Interruption, Loss of Profits following Machinery Breakdown, Domestic & Commercial Buildings, Contents, Single Inland Transit.

Agriculture: Crop & Livestock insurance.

Vision, Mission & Values

Vision: To be distinguished as a reliable and innovative pan-African financial services leader.

Mission: To provide financial security through reliable and innovative insurance solutions.

Core Values: Integrity, Professionalism, Reliability, Respect.

Governance & Management

Board of Directors:

Chairman: Mr. Byusa Hangu Alphonse

Directors: Ms. Igoma Jessica (Managing Director), Amb. Rugangazi Benjamin, Dr. Byamukama Shivon, Mr. Rwihandagaza Richard, Mr. Anjay Patel, Ms. Nzalela Alida Providence, Mr. Senthil Ganesh Shanbagamoorthy

Operational Leadership:

General Manager: Mr. Kamau Chege Benson

Head of Underwriting & Reinsurance: Mr. Rwirangira Nganji Ferdinand

Head of Claims: Mr. Kayigamba Viateur

Head of Business Development: Mr. Valens Nzungize

Head of IT: Mr. Boris Twahirwa

Head of Risk & Compliance: Mr. Jean Claude Habimana

Head of Internal Audit: Mr. Amin Kayitare

Legal & Company Secretary: Mr. James Ngirumwe

Customer Service & Claims

Claims can be managed directly or via client-appointed brokers.

The company emphasizes a firm and fair approach to claims settlement, aiming for prompt resolution once all documentation is provided.

Contact & Location

Head Office: Kigali Heights Building, Ground Floor, KG7 Avenue, Kigali

Postal Address: P.O. Box 1380, Kigali, Rwanda

Mobile Contact: +250 788 381 844

Payment Option (MoMo code): 18281006060*