Toll Group is a global logistics, freight forwarding, transport, and supply chain company. It is headquartered in Australia and is now part of Japan Post Holdings. The company operates across many countries, including a strong presence in Asia-Pacific, the Middle East, and Africa.

Toll’s Kenya Presence

Toll Global Forwarding, a division of Toll Group, established a regional head office in Nairobi, Kenya. This office serves as a hub for East Africa, providing a strategic base for operations across the region.

Key Activities & Services in Kenya

Freight Forwarding: Air and ocean freight services, including international shipments through Toll’s global network.

Logistics & Supply Chain Solutions: Services such as warehousing, customs clearance, and regional distribution.

Government & Humanitarian Contracts: Toll delivers services on behalf of the Australian Department of Home Affairs for refugee and humanitarian visa applicants, including medical assessments, case management, and travel logistics.

Organizational & Operational Details

Toll has multiple roles and teams operating in Nairobi, such as operations managers and case management staff. Their structure reflects a regional service delivery model that supports logistics and humanitarian programs across Africa.

Strategic Importance & Role

Kenya’s central location and infrastructure make it an ideal logistics hub. Through its Nairobi base, Toll not only supports freight and logistics needs but also manages specialized humanitarian and government contracts. This dual role positions the company as both a commercial logistics provider and a partner in humanitarian efforts in the region.