Overview

Name: Software Dynamics (also called Software Dynamics Africa or Software Dynamics Group)

Type: Private company

Headquarters: Nairobi, Kenya, Titan Complex, Chaka Road, Hurlingham area

Contact: +254 768 341 410; sales@softwaredynamicsgroup.com

What They Do (Services & Solutions)

Software Dynamics focuses on ICT and enterprise software, mainly around Microsoft technologies. Their services include:

Microsoft Dynamics 365 solutions: Business Central, Finance & Operations, Retail & Distribution, Human Resources, Payroll, and industry-specific modules such as NGO/Non-Profit.

Implementation & Integration: Helping businesses adopt and customize Dynamics solutions, integrating with existing systems.

Managed Services, Training, and Support: Ongoing technical support and training for teams.

Business Intelligence & Data Analytics: Turning raw data into insights to drive business decisions.

Cloud Services & Enterprise Architecture: Cloud migration (especially Microsoft Azure) and IT system design aligned with business goals.

Market & Industries

They work across multiple industries, tailoring solutions to each sector:

Manufacturing

Retail & Distribution

Food & Beverage

Logistics & Supply Chain

Financial Services (including SACCOs & Microfinance)

NGOs & Non-profits

Healthcare

They also serve clients outside Kenya, including Uganda, Zambia, Rwanda, and Ethiopia.

Strengths

Microsoft Partner: Recognized partner for Dynamics 365, enhancing their credibility.

Comprehensive services: Cover the entire cycle—strategy, implementation, integration, support, and training.

Regional presence: Active in East and Central Africa, not just Kenya.

Proven track record: Successful implementations with measurable results across different sectors.

Challenges & Considerations

Scale: With fewer than 50 employees, they are a small to mid-sized firm. This can mean personalized service but may limit capacity for very large projects.

Implementation costs: Microsoft Dynamics projects can be resource-intensive in terms of time, licensing, and training.

Change management: As with all ERP/CRM systems, success depends on effective user adoption and process adjustments, not just the software itself.

Vision & Objectives

Helping businesses innovate, grow, and profit through data-driven systems.

Building long-term, mutually beneficial client relationships.

Running R&D to keep solutions up to date with technology and regulatory changes.

Expanding training capacity to ensure a skilled user base.