Job Description

Posted 6 days ago

The job holder will be responsible for managing and handling the day-to-day HR activities. He/she will be a  liaison between the organization and the employees

Duties and Responsibilities:

HR Strategy, policy, and implementation 

• Review and draft HR operational policies, processes, procedures, and documents.
• Monitor the implementation and ensure compliance with HR policies, procedures, and processes in line with the HR Manual and Asaak guidelines.

Recruitment and onboarding

• Coordinate the recruitment process by submitting job postings, shortlisting candidates and scheduling job interviews
• Compile and maintain an applicant database (CVs).
• Compile and shortlist job applications as per the required criteria.
• Prepare and submit bi-weekly updates of the recruitment status to the HR & Admin and recruiting managers.
• Organize interviews and follow through on hiring procedures in line with the recruitment procedures.
• Conduct background and reference checks of shortlisted candidates in line with the recruitment procedures.
• Conduct and coordinate orientation/onboarding of new employees into the organization.
• Organize and prepare new-hire packages, equipment, and placements in line with the position requirements.

Performance Management

• Coordinate and ensure timely performance evaluations for all staff in line with the performance management procedures.
• Provide technical support during the performance review process when need arises.
• Follow-up and initiate reminders to line managers to conduct performance evaluations.

Recruitment and onboarding

• Participate in and conduct training needs assessments in line with the HR department guidelines
• Review, identify and compile training needs in line with HR department guidelines
• Update the training calendar in line with the training plan and HR department guidelines
• Participate in planning and organizing training sessions in line with the training calendar and related activities
• Monitor the implementation of training initiatives in line with the departmental guidelines.

 Compensation, benefits and Employee Welfare

• Coordinate staff and dependent enrolment in the medical insurance scheme, monitor staff medical coverage and ensure that the scheme is functioning well.
• Handle employee requests regarding human resources issues, rules, and regulations.
• Handle employee complaints and grievances in line with company policies and procedures.
• Act as the liaison between the HR department and employees.
• Serve as point of contact with service providers and management
• Liaise with the medical service provider to resolve any issues with the services.
• Monitor utilization, compile and submit quarterly reports to HR and Admin manager of the insurance scheme performance.

HR Administration  and Records Management

• Maintain and update employee records, HR files, and databases in line with HR departmental guidelines.
• Coordinate leave management and keep track of the leave utilization schedules
• Provide clerical and administrative support in the day-to-day operations of the HR function in line with departmental guidelines.
• Ensure smooth, accurate communication and prompt resolution of requests and questions.
• Monitor staff contract’s expiry dates and renewals and update the register accordingly.
• Ensure the presentation, dissemination, classification and archiving of administrative and Human Resources documents.

Payroll and Benefits Administration

• Prepare monthly payroll information and submit to the HR & Admin Manager by the 21st of every month’s payroll

HR Audit

• Provide the relevant documents during Audit exercises in line with the company guidelines.
• Review and conduct file audits to ensure that all required employee documentation is collected and maintained.

Disciplinary and Grievance Handling

• Receive, and document day-to-day staff grievances and escalate to HR and Admin Manager for management.
• Maintain records related to grievances, and disciplinary actions.

Exit Management

• Coordinate the finalization of the exit process by supporting staff to complete the necessary paperwork such as; Exit Interviews, end of contract discharge forms.
• Communicate, follow-up, and ensure that staff are removed from the Health Insurance scheme and related schemes accordingly.

HR Reporting

• Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc).

• Perform other duties as assigned by the supervisor

 Qualifications and Specifications

• Bachelor’s Degree in Human Resource Management, …….
• At least 1 year of proven work experience as an HR  Assistant or a similar role in the HR department
• Knowledge of basic employment laws and regulations
• Familiarity with HR software/systems and procedures.
• Excellent knowledge of computer usage and Google applications

Required skills.

• Excellent communication skills
• Ability to multitask and prioritize tasks
• Ability to maintain sensitive and confidential information
• Ability to work well in a team
• Flexibility and adaptability
• Strong problem-solving skills

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

HOW TO APPLY

Qualified applicants should send via e-mail their complete applications with a cover letter, curriculum vitae, copies of academic credentials and contact information for 3 professional references by Friday 13th June  2025  by 5:00 pm addressed to

The HR & Administration Manager
Asaak Financial Services Limited
P.O.Box 27935
Kiwatule, Uganda
Email: careers@asaak.co

Tagged as: Asaak Financial Services Limited

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